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Old email address associated with account...

  • 20 August 2021
  • 4 replies
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I have an old email address associated with my account that we keep getting notification emails sent to but don’t seem to be able to find where to remove it. Any help would be much appreciated...

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Best answer by Gabi Amaral 23 August 2021, 12:59

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Userlevel 7
Badge +5

Hello @BenFF! Welcome to the Typeform Community! :blue_heart:

Do you want to remove this old email of receiving self-notifications when your respondents complete a form? To do that, you'd have to follow these steps.

1. Open the specific form, select the "Settings" icon on the right side. 
2. Click in "Notifications" and in the tab "Notify me"
3. Toggle off the "Email Notification" option, or editing the email under the "Send a notification to". 
Check in the video below how you can do that. Screen Recording 2021-08-23 at 11.57.17 AM
Make sure to also read this article with details about self-notification. Let me know if it helps you! :sunny:

Userlevel 7
Badge +5

Hi @BenFF Happy Friday! Did you get the notifications issue resolved? 

Thank you for your help. Having switched off and on the notifications it appears to have resolevd this issue, thank you.

Userlevel 7
Badge +5

Ah, glad to hear, @BenFF ! Thanks for the update! Let us know if we can help with anything else. :grinning:

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