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Respond Button Not Working-


When I try to press the respond results the system wont load anything.  Can someone help? I've already shut down computer and reloaded. 

Best answer by Grace

Hi @mariafrazier welcome to the community ðŸ˜Š

Can you try clearing your cache from the last week? We’ve made some updates recently and some users have found clearing their cache works and results start showing again. 

If that doesn’t resolve it, let us know and we can investigate!

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3 replies

Grace
Community Team
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  • Community Advocate
  • 2736 replies
  • Answer
  • May 28, 2024

Hi @mariafrazier welcome to the community ðŸ˜Š

Can you try clearing your cache from the last week? We’ve made some updates recently and some users have found clearing their cache works and results start showing again. 

If that doesn’t resolve it, let us know and we can investigate!


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • June 4, 2024

Hi @mariafrazier I hope you’re doing well! Did clearing the cache/cookies work for you? 


Yes thank you 


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