Question

Responses on summary does not equal total survey responses

  • 18 January 2024
  • 2 replies
  • 36 views

For the survey I created, the generated response summary link appears to not be matching what I see for the actual total amount of survey responses. I've checked other surveys in the same account and can't duplicate this experience. Screenshot below for review. 

 

Has anyone experienced this ? Is this a bug? Does anyone know how to have this fixed?

 

Thank you!


2 replies

Userlevel 7
Badge +5

Hi @Ashleigh Have you happened to delete responses? If so, then the number might be different. 

Additionally, if the questions you’re looking at aren’t marked as required, this could also show a difference in the numbers. 

Userlevel 7
Badge +5

Hey @Ashleigh did Liz’s suggestions help? Let us know if you still need help with this one 😊

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