Responses on summary does not equal total survey responses | Community
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Responses on summary does not equal total survey responses


For the survey I created, the generated response summary link appears to not be matching what I see for the actual total amount of survey responses. I've checked other surveys in the same account and can't duplicate this experience. Screenshot below for review. 

 

Has anyone experienced this ? Is this a bug? Does anyone know how to have this fixed?

 

Thank you!

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • January 18, 2024

Hi @Ashleigh Have you happened to delete responses? If so, then the number might be different. 

Additionally, if the questions you’re looking at aren’t marked as required, this could also show a difference in the numbers. 


Grace
Community Team
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  • Community Advocate
  • 2711 replies
  • January 24, 2024

Hey @Ashleigh did Liz’s suggestions help? Let us know if you still need help with this one 😊


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