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typeform video not working

  • September 19, 2023
  • 3 replies
  • 37 views

Jsanchez204
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Hi all,

i tried adding a video to my typeform from the stock videos and for some reason is not playing on my form. Can anyone help me with this? I have attached my form below.

 

Typeform: 

 

Best answer by Jsanchez204

Hi @Liz, I was able to figure out the issue. The video was playing while I was at a starbucks but not at work. I think the videos are automatically blocked from the school. I'm glad that the video still shows a screen grab of the video so its not an issue. The video still works when I connect to a wifi that is not the school's. thank you for the support.

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Liz
Community Team
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  • Tech Community Advocate
  • 14840 replies
  • September 19, 2023

Hi @Jsanchez204 Happy Tuesday! I was able to see the videos playing here. Is it a certain question it’s not working on? Or do you have the forms embedded by chance? 


Jsanchez204
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  • September 25, 2023

Hi @Liz, I was able to figure out the issue. The video was playing while I was at a starbucks but not at work. I think the videos are automatically blocked from the school. I'm glad that the video still shows a screen grab of the video so its not an issue. The video still works when I connect to a wifi that is not the school's. thank you for the support.


Liz
Community Team
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  • Tech Community Advocate
  • 14840 replies
  • September 25, 2023

Ohhh got it, that’s good to know. Thanks for sharing, @Jsanchez204 !


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