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Unable to make the payment

  • January 24, 2022
  • 3 replies
  • 102 views
O

I have been trying to make payment from India. I have activated the international payment mode in my card however the payment is still not going through. Can someone please help

 

Best answer by Liz

Hi @Olivia Michael Thanks for stopping by the community! The best thing to do would be to contact our billing team directly, as they can look into error messages in payments. You can contact them here. 

    Gabi Amaral

    3 replies

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • Answer
    • January 24, 2022

    Hi @Olivia Michael Thanks for stopping by the community! The best thing to do would be to contact our billing team directly, as they can look into error messages in payments. You can contact them here. 

    Life is a series of awkward moments separated by snacks.
    Gabi Amaral
    E
    • evolvefittribe
    • Navigating the Land
    • February 6, 2022

    I am getting this same issue.  This is frustrating.  I have an event happening tomorrow and to upgrade my account.  I sent a message in already. 

     

    Liz
    Ex–Typefomer
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • February 9, 2022

    Hi @evolvefittribe If you haven’t already, you’ll definitely want to contact our support team. They can look at why the payment is failing to help with your account. 

    Life is a series of awkward moments separated by snacks.

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