How do I remove 'mailto:' in email addresses in qus/statements? | Community
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How do I remove 'mailto:' in email addresses in qus/statements?


Sportys

When I add an email address into a statement, the system automatically makes it a clickable link with ‘mailto:’ I don’t want that but I cannot remove it, as soon as I highlight the email, click link to remove it, the system automatically adds it back! I don’t want it, how to I get rid of it? TIA

Best answer by Liz

Hi @Sportys Thanks for asking the community! :smiley: I don’t think it is possible to remove this, but I’ve asked our product team to see if there’s any solution I’m not aware of. As soon as I hear back, I’ll let you know! :sunglasses: Let us know if you have any questions in the meantime. 

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Liz
Community Team
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  • June 4, 2021

Hi @Sportys Thanks for asking the community! :smiley: I don’t think it is possible to remove this, but I’ve asked our product team to see if there’s any solution I’m not aware of. As soon as I hear back, I’ll let you know! :sunglasses: Let us know if you have any questions in the meantime. 


Sportys
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  • June 8, 2021

Thanks, in the questionnaire I’m using having it as a clickable mailto link makes no sense and causes problems for people who don’t realise that mailto: is added to the email address when they copy it.


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