DId i lose the results that were beyond my plan? | Community
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Question

DId i lose the results that were beyond my plan?


I had a free plan for 10 results.
received 12
upgraded my plan to basic (100 results)
but the 2 disappeared :-(
Are they lost?
thank you!

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • March 7, 2024

Hi @kaz2809 Thanks for stopping by the community! Results aren’t deleted unless you manually delete them. Do you mind sharing a screenshot of what you’re seeing in your Results panel? Thanks in advance!


Grace
Community Team
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  • Community Advocate
  • 2720 replies
  • March 18, 2024

Hey @kaz2809 how’s it going? Do you still need some help with your missing results? Don’t forget to share a screenshot if you do 😊


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