why I am billed wrongly? | Community
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why I am billed wrongly?

  • April 16, 2021
  • 1 reply
  • 46 views
M

I am in pro plan and I should be charged 35USD instead of 50USD monthly. Please advise, I am overcharged.

Best answer by Liz

Hi @Mario thanks for stopping by! I’m afraid we can’t see your Typeform plan details here, so I would recommend reaching out to our billing team who can look further into your plan details and payments here. Be sure to scroll to the bottom of the page where you’ll find the option to contact support!

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    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15035 replies
    • Answer
    • April 16, 2021

    Hi @Mario thanks for stopping by! I’m afraid we can’t see your Typeform plan details here, so I would recommend reaching out to our billing team who can look further into your plan details and payments here. Be sure to scroll to the bottom of the page where you’ll find the option to contact support!

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