Is there a way to prevent the Typeform integration from retrieving the same response more than once? We only want to retrieve responses from our Typeforms once. Once they’ve been retrieved, it’s not necessary (or helpful) to retrieve the same response over and over again. Currently, the Salesforce integration is retrieving the old responses it’s already retrieved and creating hundreds of new records, regardless of our mapping key settings. Some of these responses are 2+ years old and have never been updated since they were originally submitted.
All we want to happen is:
- NEW Typeform response submitted
- Salesforce retrieves NEW response
- New record created.
- Done.
I can’t determine why we can’t simply set up the integration for this scenario.
