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No "responses" shows in the Results


Hi all,

In the back side I can find where to click “responses” at all to my all survey, does anyone know how to solve the problem? Thank you!

 

 

Best answer by Grace

Hey @Yuwen welcome to the community, sorry to hear you are having this issue with the results tab.

We’ve been collecting all reports of this and passing them on to our product team to investigate, in the meantime most users have said that clearing their cache fixes the issue - are you able to give that a try and let us know how you get on? 

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Grace
Community Team
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  • Community Advocate
  • 2821 replies
  • Answer
  • June 4, 2024

Hey @Yuwen welcome to the community, sorry to hear you are having this issue with the results tab.

We’ve been collecting all reports of this and passing them on to our product team to investigate, in the meantime most users have said that clearing their cache fixes the issue - are you able to give that a try and let us know how you get on? 


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  • Explorer
  • 1 reply
  • June 5, 2024

Hi @Grace ,

Thank you for your reply. The tabs showed up!