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Facebook - Pixel

  • November 16, 2021
  • 3 replies
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Dear community,
Are there any new tracking options for the Facebook pixel? :bow_tone1:
I have a typeform on an account which also works well with tracking(typeformfirstinteraction + submit).
Unfortunately, the tracking doesn't work on the other 2 accounts, as a custom event, TypeformFirstInteraction is not displayed at all.

Best regards
Yunus

Best answer by Liz

Hi @Yea Thanks for stopping by the community! Our support team has let us know they’ve been chatting with you about this via your email ticket and suggested the solution below as a workaround: 

Specifically, 

What we did in order to get our campaigns back up was adding our Typeform inside our URL in https://leadsales.io

Then we added the pixel to both our typeform and website in order for the TypeformSubmit conversion was being tracked straight from our URL https://leadsales.io/typeform

bada46e8-588a-472c-ade9-48960483789f.png

 

We then added the event inside our website through the Aggregated Event Measurement tool under Events Manager. 

bb2f2c26-4f59-40d6-baab-77a86c819f5c.png

It took 72 hours to validate the change but we are back live with great performing campaigns and taking traffic straight to our website.

 

Have you been able to give this a try? :grinning:

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3 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14857 replies
  • Answer
  • November 16, 2021

Hi @Yea Thanks for stopping by the community! Our support team has let us know they’ve been chatting with you about this via your email ticket and suggested the solution below as a workaround: 

Specifically, 

What we did in order to get our campaigns back up was adding our Typeform inside our URL in https://leadsales.io

Then we added the pixel to both our typeform and website in order for the TypeformSubmit conversion was being tracked straight from our URL https://leadsales.io/typeform

bada46e8-588a-472c-ade9-48960483789f.png

 

We then added the event inside our website through the Aggregated Event Measurement tool under Events Manager. 

bb2f2c26-4f59-40d6-baab-77a86c819f5c.png

It took 72 hours to validate the change but we are back live with great performing campaigns and taking traffic straight to our website.

 

Have you been able to give this a try? :grinning:


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14857 replies
  • December 27, 2021

Hi @Yea Happy Monday! Just wanted to let you know we have a happy update about the pixel. :heart_eyes:

 


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  • 12 replies
  • December 27, 2021
Liz wrote:

Hi @Yea Happy Monday! Just wanted to let you know we have a happy update about the pixel. :heart_eyes:

 

Hey Liz, I'm really happy 😊 


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