Results thumbnail not showing up in social share | Community
Skip to main content
Answered

Results thumbnail not showing up in social share

  • September 9, 2022
  • 3 replies
  • 225 views

  • Explorer
  • 1 reply

Hello. When social sharing my quiz result, the image associated with that result doesn’t show up. How do I get it to show?

 

Best answer by Liz

Hi @azd Happy Monday! 

You have likely set this up correctly in your Typeform account, but sometimes there can be a delay for the social media sites to catch/update the latest meta description from a form. Luckily, most of them offer a way to manually retrieve the latest info, by pasting in the URL of the form into their Post/Sharing inspector. You can find the options for the respective social media platforms here:

 

Linkedin post-inspector

 

Facebook/WhatsApp debug tool

 

Twitter Validator

 

Let us know if this doesn’t work!

View original

3 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14946 replies
  • Answer
  • September 12, 2022

Hi @azd Happy Monday! 

You have likely set this up correctly in your Typeform account, but sometimes there can be a delay for the social media sites to catch/update the latest meta description from a form. Luckily, most of them offer a way to manually retrieve the latest info, by pasting in the URL of the form into their Post/Sharing inspector. You can find the options for the respective social media platforms here:

 

Linkedin post-inspector

 

Facebook/WhatsApp debug tool

 

Twitter Validator

 

Let us know if this doesn’t work!


  • Author
  • Explorer
  • 1 reply
  • September 20, 2022

You’re right. There was a delay. Thank you Liz.


What about if you want to post it to what’s app? The same is happening for me and I need to send the link to a what’s app group.


Reply