As screenshot below, didn’t know that free account is limited with 10 responses hence I’ve gone ahead to run a workshop with 30+ people. Only figured about the restriction when I was told by participants that they have submitted the responses but not shown in my “results” page despite of refreshing the page.
Anyway, I can see that 36 people has started, but not sure if they managed to submit the response eventually? Do i get to see the responses if I upgrade my plan now?
Best answer by Grace
Hey
I didn’t see a screen shot in your post, but hopefully this Help Center article helps to answer your questions on how response limits works. Let us know if you have any follow up questions 😊
+5Hey
I didn’t see a screen shot in your post, but hopefully this Help Center article helps to answer your questions on how response limits works. Let us know if you have any follow up questions 😊
+5Hi
When you reach your response limit people interacting with your typeform will see a message that says something like “this typeform isn’t currently accepting new responses”
It looks like 36 people started it but only 6 people completed/submitted the form. If you were to upgrade now you would be able to collect more responses but you would need to re-share the form to get the other people to complete the form.
I see, meaning to say we’re not able to retrieve back the earlier 36 responses despite upgrading yeah. The only option left is to re-send after upgrading?
+5Hey
I’m going to tag
+5Hi
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