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Individual response export to PDF getting stuck

  • February 28, 2022
  • 2 replies
  • 46 views

Hello,

 

I’m trying to export a PDF for an individual response. I’ve exported all others and it’s worked fine. Last week I tried to export a new response and it won’t let me export it to PDF. When I hit “save” it gets stuck as shown in the image below. Not sure what to do here. I need to export the individual response so I can send a copy of it to the respondent.

 

Appreciate any help!

 

 

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • March 1, 2022

Hi @bhoyle What browser/device are you using to export the results as a PDF? 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • March 14, 2022

Hey @bhoyle! Hope you're having a nice day! Don't forget to let us know what browser and device you are using to export your results as a PDF. That'll help us to figure what's happening! :wink:


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