Turning off Hubspot cookie alert banner on embedded Typeform?

Thanks Liz,

Hubspot initially told me that I needed to contact Typeform. I cant seem to get it to work so I pushed back with Hubspot who are now looking into it for me as I must have set something up incorrectly. Hopefully its just a caching issue and it has actually worked 🤞

Thanks for your help

Kath

Hopefully so, @kathdawson ! If that doesn’t work, let me know or if you think of any other questions, let me know that as well. 

Hi Liz, I’m still waiting for Hubspot to find a solution, its been 6 days and escalated so I’m really hoping they respond today as its getting a bit embarrassing that we cant remove it.

Thanks, Kath

Hopefully they’re able to find a solution for you, @kathdawson ! If you think of any questions in the meantime, please let me know. 

this is SOOOOO annoying.  why can’t typeform segment tracking form fills and cookie consent differently.  

typeform hubspot integration seems to automatically overwrite hubspot cookie consent.

for example: i exclude cookie consent banner for X url via hubspot.

it works fine with blank page

i upload html typeform with enabled hubspot tracking

cookie consent pops up even with excluded parameters via hubspot.

TYPEFORM.. CAN YOU PLEASE SEGMENT / GIVE OPTIONS FOR COOKIE TRACKING and ENABLING SOURCE TRACKING.. 

as of now, it’s either I a do not track my form fills, or b track my form fills but kill my conversion rate because the stupid hubspot banner takes up almost half the page on mobile..

it’s sad that i can’t use your software with hubspot and probably have to switch to something more dynamic

Hi @astoogler Thanks for stopping by. As noted above, we have no control over the cookie notification in the tracking code. If you want to remove this, you will need to contact Hubspot. 

Hi @astoogler @kathdawson,

Saw this thread earlier and thought I’d come back with the solution I found.

In your HubSpot cookie settings add a second policy for the domain “form.typeform.com” and tick ‘disable cookies’ then publish.

Hopefully this works for you too! 

Thanks,

Maria

Thanks, @mhedges !