File storage limits

Hey there Mariana, 

Thank you so much for your reply . 

Do you mean something like a Zapier auto sending files to a special drop box folder ? 
is that possible? 

this would mean I could delete a month at a time and not lose the files right ? 

@Andy Naylor That’s correct! The zap would automatically run by sending the files straight to the folder so you could then delete the files within Typeform. I’d make sure the files are in Dropbox just to be sure before you delete them from Typeform. 

@Liz @Mariana where can I see the files stored in my account to delete them? 

If my storage capacity is full and my clients are still uploading pictures in the form, what would happen from their side? Will the form block or show error? 

Hi @Deborah LB You can see the files within each of the responses in the forms, and to delete the files, you would delete the entire response.  

We don’t have a message yet that will let you know if the storage limit has been reached, but I’ve shared this with our product team to help make this clearer. 

Hopefully this helps!

Is there a way to know how much storage is in use and how much I have left?

What happens when I am out of storage space?

Hi @Dor Posner We don’t have an option yet that shows how much storage you have used and have left, but our developers are aware of this. 

Hi guys,

What happens when new files arrive and the limit is reached ? Do you delete old files on a First In First Out basis ? I don’t mind this but would need to know for my customers to which I sold your product.

Thanks !

Hi @NicoLargi It’s very rare for our customers to hit this limit as long as their use falls within what’s consider fair use. If and when this happens, we won’t delete anything before contacting you directly. 

Hi Liz, 

Thanks for coming back to me and for the info. That's exactly what I wanted to hear 😉

Cheers! 

Welcome, @NicoLargi !