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Account Closed


Hello-

 

My account seems to have closed a few days submitting payment for upgraded features. when trying to access my account it asked me to signup for a new account. Email reset does not work either. There was a significant amount of information/data that has been lost. Please help.

 

Thanks

Best answer by john.desborough

@emerging100htx - suggest you contact Typeform Support at this link… they will get you sorted. 

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3 replies

john.desborough
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  • Certified Partner & Champion
  • 5300 replies
  • Answer
  • August 17, 2022

@emerging100htx - suggest you contact Typeform Support at this link… they will get you sorted. 


Liz
Community Team
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  • Tech Community Advocate
  • 14971 replies
  • August 23, 2022

Were you able to reach our support team, @emerging100htx ? Let us know if they were able to help!


  • Navigating the Land
  • 1 reply
  • September 23, 2022

Hello, we are facing the same issue. we are a corporate customer (Hansab) and we received invoice with payment deadline for 20 October. Our ongoing customer surveys we cannot reach and our customer support person is not answering. Please help. I have already wrote to the customer support too. It is urgent! Thank you 


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