Fullscreen format Videoask not working | Community
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Fullscreen format Videoask not working

  • August 27, 2024
  • 1 reply
  • 25 views

Sang Truong
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Hello again there, 
 

I have a question regarding the fullscreen format.

Why doesn't it open correctly when using the iframe integration in fullscreen mode? Are there additional parameters required for this integration?

Instead of using the quick embed code you provided, I’m currently using this:

 
window.VIDEOASK_EMBED_CONFIG = {
  "kind": "widget",
  "url": "[URL]",
  "options": {
    "widgetType": "VideoThumbnailExtraLarge",
    "text": "",
    "backgroundColor": "#7D00FE",
    "position": "bottom-right",
    "dismissible": false,
    "videoPosition": "center center"
  }
}
 
I have tried adding options like: “fullscreen” : true and “fullscreen” : “on” but they did not work.
 
Do you have the solution for this? Thank you!

Grace
Community Team
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  • Community Advocate
  • August 27, 2024

Hey @Sang Truong do you have an example of how it’s looking at the moment? 

Have you tried adding the parameter ?fullscreen to the end of the videoask URL within the code?


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