https://neurotropy.com/qsm_quiz/cuestionario-de-neurotransmisiones/?result_id=643ebd72ca5ff
Any idea why I am not able to see the different options for replying. I see them on mobile resolution
Answered
Note getting answer options on desktop resolution.
Best answer by Grace
If your embed is showing the reply button rather the answer type it’s normally one of two things:
It could be to with the camera and mic permissions - are you copying the embed code directly from VideoAsk?
Or it could be that your webpage doesn’t have a valid SSL certificate, in which case VideoAsk will open in a new browser window to make sure it’s a secure connection for responses.
Hope that helps!
+5Hi
Do you have a different URL you can send that has the VideoAsk embedded?
I have embed exactly the same iframe, in one I got answers in the other not:
https://neurotropy.com/qsm_quiz/cuestionario-de-neurotransmisiones/?result_id=643ebd72ca5ff
+5If your embed is showing the reply button rather the answer type it’s normally one of two things:
It could be to with the camera and mic permissions - are you copying the embed code directly from VideoAsk?
Or it could be that your webpage doesn’t have a valid SSL certificate, in which case VideoAsk will open in a new browser window to make sure it’s a secure connection for responses.
Hope that helps!
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