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Feedback after worskhops


We are running 10-15 online sessions as part of a leadership training. After each session, we want to get feedback on the session: 

  1. Participants rate the session
  2. Moderator rates the session

Questions I have:

  • how can we build this, so we can compare then participants vs. moderator perspective? Maybe: first question is: do you answer as moderator or as participant????
  • how can we build then a full database to compare over time, across moderators, clients, regions …?
  • Is there a chance to create automatic QR-codes, so that each session has an own survey while we can still then analyse all surveys and know a unique session identifyer? 

Ideally this would be linked to zoom/ teams, so that it happens automatically, but this might be wishful thinking. Any help highly appreciated. If someone is interested to do this as a consultant piece of work … 

Best answer by James

Hey @drtck thanks for your questions.

When running our workshops here at Typeform we also have two surveys (either typeforms or videoasks) - one for panelists and one for attendees. I’ll try and summarise our solution as best I can:


Regarding attendee surveys we automatically redirect viewers to the survey once the session has finished in Zoom. You can use the “third party survey” option to paste in the link to your typeform/videoask. We use Zoom webinar for this but it looks like you could do the same with a standard Zoom meeting...

 

 

There’s also an option to send the survey in the auto-generated follow-up email from Zoom if you have one (we send a separate email through our email provider with a link to the survey).

Regarding panelists/coordinator surveys, we send these out manually to the team involved (a videoask like this is definitely a good idea if you want richer qualitative feedback). 

In terms of QR codes, we don’t do this, although Typeform does have an option to generate QR codes from the Share panel.

When it comes to comparing moderator v attendee feedback and tracking performance over time, I would suggest sending answers into Google Sheets using Typeform’s integration. You can send results from multiple surveys to the same Sheets document and they’ll live in separate sheets/tabs. It’s then up to you how you pull the data about.

I’m not an Sheets expert but I know there’s stuff you can do with the LOOKUP function and the like to pull certain data points from the different sheets into a centralised dashboard. If you or someone from your team is au fait with spreadsheets you could even try @Nordin ‘s solution for creating automated reports in Google Data Studio (now Looker):

 


I hope at least some of this helps, would love to hear how you get on. Maybe others on here have different solutions they could share???

 

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4 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14904 replies
  • November 8, 2023

Hi @drtck Thanks for stopping by the community! We actually have a form we send after our workshops - @James might be able to give you some insight on how he sets up those forms and sends them automatically. 😀


James
Community Team
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  • Community Team
  • 682 replies
  • Answer
  • November 8, 2023

Hey @drtck thanks for your questions.

When running our workshops here at Typeform we also have two surveys (either typeforms or videoasks) - one for panelists and one for attendees. I’ll try and summarise our solution as best I can:


Regarding attendee surveys we automatically redirect viewers to the survey once the session has finished in Zoom. You can use the “third party survey” option to paste in the link to your typeform/videoask. We use Zoom webinar for this but it looks like you could do the same with a standard Zoom meeting...

 

 

There’s also an option to send the survey in the auto-generated follow-up email from Zoom if you have one (we send a separate email through our email provider with a link to the survey).

Regarding panelists/coordinator surveys, we send these out manually to the team involved (a videoask like this is definitely a good idea if you want richer qualitative feedback). 

In terms of QR codes, we don’t do this, although Typeform does have an option to generate QR codes from the Share panel.

When it comes to comparing moderator v attendee feedback and tracking performance over time, I would suggest sending answers into Google Sheets using Typeform’s integration. You can send results from multiple surveys to the same Sheets document and they’ll live in separate sheets/tabs. It’s then up to you how you pull the data about.

I’m not an Sheets expert but I know there’s stuff you can do with the LOOKUP function and the like to pull certain data points from the different sheets into a centralised dashboard. If you or someone from your team is au fait with spreadsheets you could even try @Nordin ‘s solution for creating automated reports in Google Data Studio (now Looker):

 


I hope at least some of this helps, would love to hear how you get on. Maybe others on here have different solutions they could share???

 


Liz
Community Team
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  • Tech Community Advocate
  • 14904 replies
  • November 9, 2023

Thank you so much, @James ! Let us know if this helps, @drtck . 


Grace
Community Team
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  • Community Advocate
  • 2593 replies
  • November 17, 2023

Hey @drtck how’s it going? Was any of the info that James shared helpful? 

Let us know if you need any help with the setup, or if you managed to find someone to do it for you 😉


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