We know it might be tricky to get to know all the possibilities you have when building your Typeform. That’s why we’re here! 😁 We're aiming to connect creators that have challenges and creators that have answers.
To get started, here are some common questions related to this topic:
How to identify my respondents? / Is my form anonymous?
There may be situations in which you’d like to know who answered your form, however, we don’t collect any information you don’t directly ask for. Be sure to add questions such as email or name if you’d like to know who your respondents are!
Can I test paid features for free? / Do you offer a trial period?
There’s nothing quite like a good trial run of a product! :) In your typeform, you can try any of the paid features while the form is in Private mode, except for our integrations. You can also test these features in a mobile environment, which you can learn more about here.
If you find that you absolutely love these features, you can upgrade to a paid plan to enable them on the Public version of your form. You’ll even save 20% off if you choose our yearly subscription!
Why I cannot publish my form?
If you’re receiving an error message when trying to publish your form, you may need to upgrade your subscription to use a specific feature or you can remove the feature to publish the form. We’ve got a handy article here to help you narrow down how to remove the paid features from your form. Run into any further troubles? Contact our lovely support team!
⚠️ If you’ve checked this post and others from this category, but still haven’t found your answer, don’t hesitate to hit the new post button to start a new discussion. We’re excited to see all the tips and techniques our creators have to share - and we hope you are too! 🚀
Enjoy!