Branching and Calculations' multiply logic is broken | Community
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Branching and Calculations' multiply logic is broken


I’ve been trying to get this right, but the editor crashes every single time I try to add multiply logic command to interact with “numbers” question result. I’ve attached a video. What I want to achieve is quite simple. You first choose the most relevant picture (that has specific variable added), then you choose number (metric) and now it should calculate a variable multiplied by number answer.

 

 

Best answer by Mariana

Woohoo! Who wants good news? 🥳

 

A fix has now been released! We've tested it with some forms and they worked just fine.

 

Let us know if yours are working properly too! It should work even if you're using long titles now. 🤩

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20 replies

  • Navigating the Land
  • 4 replies
  • February 22, 2021

Same here, also with the ‘add’ logic


  • Author
  • Socializer
  • 8 replies
  • February 22, 2021

Yeah, I noticed the same. 😩I’m creating this for a client and this bug seems to mess my plans big time.


  • Navigating the Land
  • 4 replies
  • February 22, 2021

Exactly the same ahah, needed to finish my integration for tomorrow but I’ll wait 


Liz
Community Team
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  • Tech Community Advocate
  • 14905 replies
  • February 22, 2021

Hi @Mikael Thanks for sharing that video and wow, that’s strange. What browser are you using? I can’t quite tell from the icon. 

For everyone else, if you wouldn’t mind also sharing what browser you’re on, that would be handy!


  • Author
  • Socializer
  • 8 replies
  • February 23, 2021

@Liz My browser is Chrome. 


  • Author
  • Socializer
  • 8 replies
  • February 23, 2021

@RémiZ I know right! 😞 I am also having a tight schedule, let’s hope they fix it soon.


  • Author
  • Socializer
  • 8 replies
  • February 23, 2021

@Liz I’ve also tried it with Safari, and it has the same bug. 


Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • 679 replies
  • February 23, 2021

Hey @Mikael and @RémiZ. Thanks so much for reporting this! 

 

I was able to reproduce the issue on my side and I've escalated this to the relevant team. I will keep you posted in this thread, and I will let you know as soon as I hear from them. Hopefully, it won't take long.


  • Author
  • Socializer
  • 8 replies
  • February 23, 2021

@Mariana Thank you so much, that feature is super important to us. :) 


Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • 679 replies
  • February 24, 2021

Hello everyone. 👋🏻

 

I'd like to share with you that this issue was escalated with high priority to our devs. Our product team is looking into this and investigating the root cause. Thanks for your patience in the meantime!


  • Author
  • Socializer
  • 8 replies
  • February 24, 2021

@Mariana Thanks for letting us know :)


Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • 679 replies
  • February 25, 2021

Hi there!

 

A quick update about this temporary glitch: We're still investigating it but it seems the issue is not about logic calculations, but about the title of the number question.

 

For example, if the name is short e.g. “NUMBER” - it works fine. 

However, if the name is "“Aidan pituus. Syötä ainoastaan täysiä metrejä, esim. ei 3,5 vaan 4" - then there is a non stop flickering till site becomes unresponsive.

 

We understand this is not ideal, but a workaround while we have this pending to be solved, would be changing the title of the question (probably removing any special character you're using).

 

Can you try that and let me know if it helps? =)


  • Author
  • Socializer
  • 8 replies
  • February 25, 2021

Okay, thanks for the workaround. Right now the most important thing is to get it to work again, so if the title needs to be shorter, that’s okay. :)


Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • 679 replies
  • Answer
  • February 25, 2021

Woohoo! Who wants good news? 🥳

 

A fix has now been released! We've tested it with some forms and they worked just fine.

 

Let us know if yours are working properly too! It should work even if you're using long titles now. 🤩


  • Navigating the Land
  • 4 replies
  • February 25, 2021

Yeah it works awesome ! Thank you 


Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • 679 replies
  • February 25, 2021

Yay! That's great to hear =)


  • Navigating the Land
  • 2 replies
  • August 11, 2022

Hi Typeform team - I can’t seem to get the multiply logic working on my typeform - any advice?

  • Tried changing the title of the question
  • Tried duplicating form
  • Tried on a new form 

Trying to multiply Number answers to questions with set variables to show the price for products on a payment page. 

 


john.desborough
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  • Certified Partner & Champion
  • 5272 replies
  • August 11, 2022

@Verisart team - can you show the logic rules that you are currently using? a couple of screenshots would help the crystal ball see the issue more clearly. 

 

cheers

 

des


  • Navigating the Land
  • 2 replies
  • August 15, 2022

@john.desborough I think we managed to resolve this! Thank you for your response as well.

 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • August 16, 2022

Can you let us know how you were able to resolve this, @Verisart team? Thank you!