Answered

Image Upload isn't working

Hello :)

For 2 weeks now, we’re facing the same problem with our Typeforms: the image upload fails.

The same error message is displayed : “An error occurred while uploading the file”.

Here is the link of our Typeform with this problem:

Here is the file we’ve tried to upload:

(no problem with the format or the size)

Can you please have a look and help us? :)

Thank you in advance

Best

Best answer by john.desborough

@Fannie J - welcome to the community..

have you raised a ticket with the support desk yet?? this is the peer support community but the official support desk is separate

you can raise a ticket at this link

+6

@Fannie J - welcome to the community..

have you raised a ticket with the support desk yet?? this is the peer support community but the official support desk is separate

you can raise a ticket at this link

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

+5

Hi @Fannie J Did you hear back from our support team on this? Let us know what solved the issue!

Life is a series of awkward moments separated by snacks.

2 replies