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Multiple Choic Logic Jumps


We have an ordering page built using logic.  


So for example some items that clients will order have some follow-up questions.  But when I enable the multiple choice on the product selection page it doesn’t take to each relevant follow up question, just the first. 

 

Here is a super simple way to see what I need to happen (Not type form but something similar (https://tripetto.com/help/articles/how-to-repeat-follow-up-for-multiple-selected-options/)


Product Selection
Business Cards
Letterheads
Flyers
Posters

Follow Up Questions
Business Cards
--→ How many business cards do you need?
Letterheads
--→ How many letterheads do you need?
Flyers
--→ How many flyers do you need?
Posters
--→ How many posters do you need?

 

It should show the relevant follow on question for each product selected. At the moment if say business cards and letterheads are selected, it’ll show the follow on question for business cards but not letterheads.

 

 

 

Best answer by john.desborough

@Claro Print - the issue that i see in your logic map, is that you have not set up the logic to check if there is another choice to which the user should go. something like this:

  • logic rule at the end of your q2 seems to be set correctly to take the user to the next option - ok
  • on q3 your logic rules need to be something like this: 
    • if q2 = B then jumpto q4
    • if q2 = C then jumpto q5
    • if q2 =D then jumpto q6
    • otherwise jumpto q7
  • on q4 your logic rules need to be something like this
    • if q2 = C then jumpto q5
    • if q2 =D then jumpto q6
    • otherwise jumpto q7
  • on q5 your logic rules need to be something like this
    • if q2 =D then jumpto q6
    • otherwise jumpto q7
  • on q6 just jumpto q7

 

you need to set up the logic to determine where to go on each question. 

 

des

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8 replies

john.desborough
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  • April 19, 2022

@Claro Print = welcome to the community

can you please share a screen shot of your logic map and your logic rules. You will need to put the logic rules in place at the end of each follow on question (for the first and subsequent selected answers) to determine where to jump next. 

here’s a little example

cheers

 

des


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  • 4 replies
  • April 19, 2022



Here is a link to the page to test

 

 


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  • April 19, 2022

Sorry.. wouldn’t let me type any more.  Thanks for coming back so quickly, hopefully you can offer a solution :)


john.desborough
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  • April 19, 2022

@Claro Print - the issue that i see in your logic map, is that you have not set up the logic to check if there is another choice to which the user should go. something like this:

  • logic rule at the end of your q2 seems to be set correctly to take the user to the next option - ok
  • on q3 your logic rules need to be something like this: 
    • if q2 = B then jumpto q4
    • if q2 = C then jumpto q5
    • if q2 =D then jumpto q6
    • otherwise jumpto q7
  • on q4 your logic rules need to be something like this
    • if q2 = C then jumpto q5
    • if q2 =D then jumpto q6
    • otherwise jumpto q7
  • on q5 your logic rules need to be something like this
    • if q2 =D then jumpto q6
    • otherwise jumpto q7
  • on q6 just jumpto q7

 

you need to set up the logic to determine where to go on each question. 

 

des


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  • April 19, 2022

OK, I’ve don’t that on the test page and all works perfectly.  On the main page there are about 50 different items so would become super complex to actually build out.  Do you know or any simpler way to do?


john.desborough
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  • April 19, 2022

@Claro Print - unfortunately there is no simpler way natively to create the logic rules to do this. 

you could, however, look to break down your list of products into “groups” and then create a question group to handle the possibilities inside that question group. ie mugs, folios, and apparel. 

you would allow the user to choose multiple of the items listed and then route them to a question group for, example, mug. Inside this question group,  you can have the same sort of question break out: travelling mugs, ceramic mugs, plastic mug, glass mugs, etc and use the same logic breakdown. 

then you would need to put in place the “declining” selection approach inside the  question group as well as between the question groups you create

 

it’s not that complex honestly. it’s just a little tedious to create and implement the logic structure -yes it does take time but once it is done, it just runs.. 

i’ve done this for a client with 8 question groups that have 50 selections in each who wanted it all inside one typeform. it just takes a couple of extra coffees to stay awake long enough to do the work.

 

des


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  • April 19, 2022

No problem,

 

Is there anyway to nclude a summary f the ordered items?  

I did this as a slide just referencing the completed answers, but it also added a line of each one that is blank, so if there are 40 uncompleted answers there will be a bunch of lines? 

Just really wanted to display the completed answers as an order summary sort of thing

 

 


Liz
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  • April 26, 2022

Hi @Claro Print You can use the recall feature, as I think you might already be doing, but the downside is that if they didn’t answer a particular question that is being recalled, you will see the blank as you are currently seeing it.