How to display text from answers in a confirmation email | Community
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How to display text from answers in a confirmation email

  • April 21, 2022
  • 1 reply
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So I’ve been trying to create an order form where at the end it sends the summary of the order to the email entered.  I just can’t seem to find a way for it to display the text entered in an answer on to that confirmation email.  Does anyone know how I can do this?

Also I wanted the product selection page I have to be multiple choice, then logic jump to the right area so they can select the quantity of the product, but when I go to test it the confirmation email I receive only displays one product (the first one on the list) and if it doesn’t ask a question based on what the user wants, the email just states [Not asked], is there a way I can remove that from the email?

Thanks

Best answer by Liz

Hi @TPSBS Happy Friday! It sounds like you have the notifications set up correctly, but there might be some confusion as to how they actually work. I created a video below to explain this better. 

 

 

Let me know if you have any other questions! 

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Liz
Community Team
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  • Tech Community Advocate
  • 14921 replies
  • Answer
  • April 22, 2022

Hi @TPSBS Happy Friday! It sounds like you have the notifications set up correctly, but there might be some confusion as to how they actually work. I created a video below to explain this better. 

 

 

Let me know if you have any other questions! 


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