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Check returning customer to get information

  • 1 March 2022
  • 4 replies
  • 77 views

Hi there -- I am building a check-in form, and want to be able to look into my backend database to see if the customer is a returning customer and then skip to different logic parts so they don’t need to fill in redundant information…is this possible?

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Best answer by mathio 7 March 2022, 14:43

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Hi @bennettcolecohen Within Typeform, this isn’t exactly possible, but what is the backend service or e-commerce site you’re using? I *may* have an idea for a workaround. :sunglasses:

This is all going to live in a flask app with sqlite. That being said, i’m not tied to anything and it’s a simple enough project to switch to different backend or a js framework. What do you have in mind? Thanks!!

Userlevel 7
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Oof! That I am not familiar with, but @picsoung or @mathio might be!

Userlevel 7
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Hello @bennettcolecohen 

you will need to look up this information yourself (eg. SQL query of API request) and then pass it as hidden field to your typeform.
 

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