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Question

Custom messages from CREATE API not reflected in the Admin Desiginer

  • August 5, 2025
  • 1 reply
  • 23 views

Custom message modifications applied through the forms/messages API are not getting reflected in the Settings -> Language section of the designer despite no draft being present (no pending modifications made through Admin UI)

Despite the designer's call to the messages API endpoint returning our customized message, the designer continues to display the default message, and when the draft is initiated due to an edit made to the form, the draft's collection of custom messages remains empty, which then causes our custom message to be reset to the default value when Publish Edits is clicked.

The inital form was also created through the API.

1 reply

Grace
Community Team
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  • Community Advocate
  • August 6, 2025

Hey ​@ShawnCaza thanks for stopping by with your question. If you don’t have any luck here with any of our API experts, I would recommend reaching out to our Tech Support team so they can dive into the set up with you and see what’s happening.