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Double records in HubSpot

  • November 19, 2021
  • 2 replies
  • 18 views

Error assigning contacts to the right company record - when I create both a contact and a company record using the hubspot integration the contact is assigned to a net new company that uses the email URL as company name rather than associating the contact with the company record created through the integration. This is leading to two company records being created

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • November 19, 2021

Hi @Profilio Welcome to the community! Do you mind providing some screenshots of the issue? That’ll help us understand what’s happening with the contacts. Thanks!


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • November 29, 2021

Hey @Profilio! It'd very important that you give us more context so we can understand what's happening with the contacts. Looking forward to hearing back from you! :blush:


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