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Answered

Email validation works incorrectly


I have encountered a situation where the user mistakenly entered the incorrect email address: xxxxx@xxxx.com2.

I believe that this error should have been caught by the email field format validation in Typeform. However, in this instance, the validation did not function as intended, leading to a failure in my subsequent automation processes.

I was unable to locate a place to report this issue, and I am hopeful that the community can assist in bringing this matter to the attention of the developers.

Response id for devs: 3u8fu5ihvgf94igz3u8fudkn8c5tf22i

 

Best answer by Liz

Hi @genoks Thanks for waiting on this! I asked our developers about this, and they let me know that email verification, while helpful, doesn’t work 100% of the time. However, they are aware about scenarios like this and are hoping to prevent those in the future. 

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Liz
Community Team
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  • Tech Community Advocate
  • 14437 replies
  • August 15, 2024

Hi @genoks You’ve come to the right place! Feel free to share any feedback, questions, etc here. 

Let me share this with the devs! I’m not sure if this is expected behavior of our email validation, which would be a bit odd if so, or if this is an known issue. 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14437 replies
  • Answer
  • August 26, 2024

Hi @genoks Thanks for waiting on this! I asked our developers about this, and they let me know that email verification, while helpful, doesn’t work 100% of the time. However, they are aware about scenarios like this and are hoping to prevent those in the future. 


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