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Question

FRP Android verification step randomly skipped in Typeform but responses are not being recorded correctly

  • July 14, 2026
  • 1 reply
  • 26 views

Hi everyone,

I'm using Typeform to collect information from users who need help with Android FRP (Factory Reset Protection) issues. The form includes several conditional logic paths based on Android version, device brand, and whether the user has already attempted an FRP bypass. Recently, I've noticed that some respondents report reaching the final screen successfully, but their submissions never appear in the Results section.

The issue is inconsistent and seems to happen more often on mobile browsers. Sometimes users say that after selecting their Android version and continuing through the FRP-related questions, the form briefly loads, shows the Thank You screen, but no response is saved. Other users complete the exact same flow without any problems.

I have already checked that all required fields are configured correctly, removed unnecessary logic branches, and tested the form in different browsers and devices. There are no obvious validation errors, and the form preview behaves normally during testing. I also duplicated the form to rule out corruption, but the behavior remains the same.

Has anyone experienced something similar with conditional logic or response submissions in Typeform? Are there any known limitations or debugging tools that could help identify why certain completed submissions are reaching the end of the form but are not being recorded? Any suggestions would be greatly appreciated.

1 reply

Anahi
Community Team
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  • Community Team
  • July 17, 2026

Hi ​@amandasamre - Hope you’re doing well 😊
If a respondent reached the end of your typeform, but didn’t Submit their results, then it is expected for their responses not to appear in the Results section of your form. 
Do you know if these respondents were presented with the Submit button or not?

Then, as per the other specific situation:
“Sometimes users say that after selecting their Android version and continuing through the FRP-related questions, the form briefly loads, shows the Thank You screen, but no response is saved. Other users complete the exact same flow without any problems.”
If the respondent is shown an End screen / Thank you screen, then it means that they submitted their responses, otherwise this screen wouldn’t show. So, this would need further investigation, I’m afraid. 
Therefore, the best would be for you to reach out to our Support team (typeform.com > Resources > Contact us), so they can review your form worflow and see if they can reproduce this scenario to find out what could be causing this. 

If you have any other questions, let us know!