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Problem with Webhook

M

Hi Typeform team,

We notice that Typeform resends POST-requests after answering all questions 2 or 3 times.

Please , helps us to understand what is going on?



object
_msgid: "8dd0c0ddaf6a8b7c"
req: object
res: object
payload: object
event_id: "01GA92NP0RZ6C83R2JFH4FDEST"
event_type: "form_response"
form_response: object

object
_msgid: "3843aeaea6a9aee3"
req: object
res: object
payload: object
event_id: "01GA92NP0RZ6C83R2JFH4FDEST"
event_type: "form_response"
form_response: object

object
_msgid: "8643e8552317ecf9"
req: object
res: object
payload: object
event_id: "01GA92NP0RZ6C83R2JFH4FDEST"
event_type: "form_response"
form_response: object

 

Best answer by Gabi Amaral

Hey @msizov! Welcome to our Community! 

I believe the best option for you is to contact our support team using this link. The only reason a request will be resent is if it initially fails (up to 5 times), but our team can take a look into your account to see what happened. 

Let me know if you have other questions. Wishing you a great weekend!

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    2 replies

    Gabi Amaral
    Ex–Typefomer
    Forum|alt.badge.img+5
    • Gabi Amaral
    • Ex–Typefomer
    • 1777 replies
    • Answer
    • August 12, 2022

    Hey @msizov! Welcome to our Community! 

    I believe the best option for you is to contact our support team using this link. The only reason a request will be resent is if it initially fails (up to 5 times), but our team can take a look into your account to see what happened. 

    Let me know if you have other questions. Wishing you a great weekend!

    Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
    Liz
    Community Team
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • 15035 replies
    • August 16, 2022

    Hi @msizov Were you able to reach our support team? Let us know what they said the issue was and how it was solved! 😀

    Life is a series of awkward moments separated by snacks.

    Reply


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