Progress bar skips back and forward by only going forward in the questions | Community
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Progress bar skips back and forward by only going forward in the questions

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I have 60 questions and on question 3 the progress bar shows half way done. I move forward in the questions and the progress bar skips back. Then forward. Then back again. I’m just going forward in the questions and it skips back and forward all the time. How can I fix this?

Best answer by Liz

@Dustin Thanks! I’m not seeing that on my side, but it may also be worth setting up these logic jumps to prevent the form from moving forward before they’ve provided a response. 

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    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • July 12, 2023

    Hi @Dustin Could you share the URL of the form so we can test this? Thanks in advance!

    Life is a series of awkward moments separated by snacks.
    D
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    • Dustin
    • Explorer
    • July 12, 2023

    @Liz sure. Here’s the link: https://um7huyh61s5.typeform.com/to/InFoBP8f

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • July 13, 2023

    HI @Dustin Thank you! Is it happening in the statement blocks? So far, I believe that’s the only questions I’m seeing that scroll fast. 

    If that’s the case, I believe you’re right. This is an issue with the statements when the text is a bit longer, and I can share this feedback with our product team. 

    Life is a series of awkward moments separated by snacks.
    D
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    • Dustin
    • Explorer
    • July 14, 2023

    @Liz I’ts not happening only in the statement blocks. It also skips back sometimes in different questions, even if they don't affect the logic path

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • July 14, 2023

    Hi @Dustin Hm, I didn’t see this on other questions. Which ones are you noticing it happen on? 

    Life is a series of awkward moments separated by snacks.
    D
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    • Dustin
    • Explorer
    • July 14, 2023

    @Liz It happens on question 8 (yes/no), question 10 (yes/no), question 12 (yes/no), question 19 (yes/no), and so on….

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • July 17, 2023

    @Dustin Thanks! I’m not seeing that on my side, but it may also be worth setting up these logic jumps to prevent the form from moving forward before they’ve provided a response. 

    Life is a series of awkward moments separated by snacks.

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