Redirect to chosen URL is not working properly | Community
Skip to main content
Answered

Redirect to chosen URL is not working properly


The problem is that after respondents complete the form, they are being redirected to a different URL than the one that was configured in the "Redirect to URL" option. The URL they are being redirected to includes the parameter "typeform-source," which was not included in the original configuration.

I have already checked that the configuration in the "Redirect to URL" option is correct and that the parameter "typeform-source" is not included there. It was supposed to redirect to the following URL:

I would appreciate it if you could investigate this issue and let me know what may be causing this problem. Please, let me know if you need any additional information from me to help resolve this issue.

Best answer by mathio-tf

Hello @barbara.loureiro3 

The redirect is executed correctly as you defined it. However when you visit a typeform it automatically populates the typeform-source field (with value of the domain where you came from) for tracking purposes.

If you were to follow a link from any website to a typeform the typeform-source would be populated with its domain (in most cases).

View original

5 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15018 replies
  • March 16, 2023

Hi @barbara.loureiro3 Where are the respondents being directed to? 


Is the "typeform-source" parameter related to hidden fields or UTM tracking? Also, can this parameter be expected to appear after a respondent submits a survey?

 

 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15018 replies
  • March 17, 2023

@mathio do you happen to know further information about the typeform-source variable? 


mathio-tf
Typeform
Forum|alt.badge.img+5
  • Typeform
  • 888 replies
  • Answer
  • March 17, 2023

Hello @barbara.loureiro3 

The redirect is executed correctly as you defined it. However when you visit a typeform it automatically populates the typeform-source field (with value of the domain where you came from) for tracking purposes.

If you were to follow a link from any website to a typeform the typeform-source would be populated with its domain (in most cases).


Hello, @mathio and @Liz!

Got it. Thank you very much for replying!


Reply