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Responses are not showing on Desktop PC only on Mobile

  • May 27, 2024
  • 5 replies
  • 47 views
N

Hi,

since last week, no repsonses are showing on any of our typeform. The Page is just blank. the Typeform works fine and i can see all results on mobile but on desktop pc the responses page just wont show anything.

Please help

 

PC, Win 10 latest Version, Chrome, latest Version

Best answer by Grace

Hi @Jules H @NicolaiDuda have you tried clearing your cache from the past week? Some users have reported that works and results start to show again.

Let me know if it doesn’t resolve the issue!

    5 replies

    Grace
    Community Team
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    • Grace
    • Community Advocate
    • May 27, 2024

    Hey @NicolaiDuda welcome to the community 😊

    If you haven’t already, I would recommend reporting this to our technical support team via this link, they should be able to see what’s happening in your account and help! 

    If cauliflower can become pizza, you my friend can do anything
    J
    • Jules H
    • Navigating the Land
    • May 28, 2024

    I having the same problem. please help

     

    Grace
    Community Team
    Forum|alt.badge.img+5
    • Grace
    • Community Advocate
    • Answer
    • May 28, 2024

    Hi @Jules H @NicolaiDuda have you tried clearing your cache from the past week? Some users have reported that works and results start to show again.

    Let me know if it doesn’t resolve the issue!

    If cauliflower can become pizza, you my friend can do anything
    J
    • Jules H
    • Navigating the Land
    • May 28, 2024

    Hi Grace 

    Thank you so much for getting back.

    yes clearing the cache sorted it.

     

    many thanks 🙏 

     

     

     

    Grace
    Grace
    Community Team
    Forum|alt.badge.img+5
    • Grace
    • Community Advocate
    • May 28, 2024

    Great to hear @Jules H thanks for confirming! 😊

    If cauliflower can become pizza, you my friend can do anything
    J

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