The Logic i set up all randomly reset | Community
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The Logic i set up all randomly reset

I

I took hours to get the logic set up perfectly and days after it randomly just deleted everything and messed up!! Is there any way to revert or see any history to go back to how it was set???

4 replies

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14960 replies
  • April 3, 2023

Hi @isaacd Were any changes made to the form, such as deleting a question or question group? Additionally, did you click the save button after editing the logic jumps? 

 

Life is a series of awkward moments separated by snacks.
I
  • isaacd
  • Author
  • Explorer
  • 2 replies
  • April 3, 2023

Nothing was deleted to my knowledge. Also yes, the flow was saved and was working correctly for multiple days. So I'm not sure how this happened. 

I
  • isaacd
  • Author
  • Explorer
  • 2 replies
  • April 3, 2023

Is tech support able to view any history and revert to when it was working correctly? 

Liz
Community Team
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • 14960 replies
  • April 4, 2023

Hi @isaacd I’m not totally sure what they can view, but definitely reach out to them for further help, as they can log into your account to see further. 

Life is a series of awkward moments separated by snacks.

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