Question

Typeform for GitHub Student Developers

  • 29 July 2023
  • 3 replies
  • 51 views

I followed every single step to try to redeem the professional account for type form from the student package on GitHub. However, when I log in with my account and it tries to authorize my account, the page freezes and lodes infinitely until it stops and shows me the following page: 

 


3 replies

Userlevel 7
Badge +5

Hi @haangulo2 Which browser are you using? If you haven’t already tried using Chrome, I’d definitely suggest giving that a go!

I have the same issue. I contacted them weeks ago and they were getting back to me and suggested to clean history, cookies, etc. or try a different browser. I tried on two different pcs, one is Mac the other is windows, and also tried different browsers (safari, chrome, firefox) and nothing. On one of them it was an error with the payment, constantly reloading the page and saying it wasn’t valid, and the other has this same error.

Userlevel 7
Badge +5

Hi @dianampadilla I asked our support team about the issue you were experiencing, but they didn’t receive any tickets under your community email. Was it a different one? What was the solution? 

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