TypeformSubmit Counts with iOS 14.5 | Community
Skip to main content
Answered

TypeformSubmit Counts with iOS 14.5

P

Hey all! I’m seeing a pretty large discrepancy between my facebook TypeformSubmit events, Typeform UI form submits, and internal counts. Is anyone else experiencing this post iOS 14.5? 

I’m using a workaround that was mentioned on this thread, that is getting my pixel events closer to actual submits, but still about 25% short. 

Best answer by Liz

Hi @perf_marketer_1 welcome to the community! :) This is issue is possibly related to the Facebook Pixel thread you’ve read, but the downside with the new changes from Facebook is that this behavior is expected. This is because people are now able to opt-out of tracking, which would then decrease the data you’re seeing if they selected that option. 

Hopefully that helps clarify a bit!

View original

Liz
Community Team
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • May 21, 2021

Hi @perf_marketer_1 welcome to the community! :) This is issue is possibly related to the Facebook Pixel thread you’ve read, but the downside with the new changes from Facebook is that this behavior is expected. This is because people are now able to opt-out of tracking, which would then decrease the data you’re seeing if they selected that option. 

Hopefully that helps clarify a bit!

Life is a series of awkward moments separated by snacks.
A

Hi everyone!

After the latest Apple iOS 14 release we saw that our ads linking Typeform looking for conversion were stopped. We believe this is caused by the lack of verification of our Typeform subdomain.

However I can’t find any information on the FAQ about how this could be done.

Facebook suggested to follow this steps:

Has somebody else found themselves with the same problem?

Many thanks!

 

Liz
Community Team
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • May 28, 2021

HI @Alba Jiménez I would suggest taking a peek at the thread below for updates on the Facebook Pixel. :grin:

 

Life is a series of awkward moments separated by snacks.
A
1 person likes this
  • A
    Alba Jiménez

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs