Answered

Unable to contact Typeform Support - HELP!

3 years ago
Jul 12, 2023 6:39 AM UTC
3 replies
164 views

Bambuu
Explorer

I’d like to send support a request to move forms from our account to another account, but I’m unable to reach the next step on the page, because there’s nothing clickable:

https://www.typeform.com/help/contact/

Is this a bug? My colleagues are experiencing the same.

Best answer by Grace

I seemed to be having the same problem @Bambuu but then I went to incognito mode on chrome and was able to log into my account and select from the drop down list to create a ticket - can you give that a try?

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+5

Grace
Community Advocate
3 years ago
Jul 12, 2023 7:52 AM UTC

Hey @Bambuu thanks for flagging this, are you logged into your account when you try to select from the dropdown?

In the meantime you can reach the support team via this typeform 🙏

If cauliflower can become pizza, you my friend can do anything

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+5

Grace
Community Advocate
Answer
3 years ago
Jul 12, 2023 8:07 AM UTC

I seemed to be having the same problem @Bambuu but then I went to incognito mode on chrome and was able to log into my account and select from the drop down list to create a ticket - can you give that a try?

If cauliflower can become pizza, you my friend can do anything