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UTM duplicates

  • September 19, 2024
  • 3 replies
  • 90 views

I have a website that redirects to a Typeform with UTM tags, FBC, FBP, GCLID, etc as url parameters.
I don’t use an embed; I simply redirect to a Typeform link like this:
https://XXXXX.typeform.com/to/XXXX?utm_source=xxxxx&utm_medium=xxxxx&utm_campaign=xxxxx&utm_term=xxxxx&utm_content=xxxxx#gclid=xxxxx&fbclid=xxxxx&gclientid=xxxxx&fbc=xxxxx&fbp=xxxxx&referrer=xxxxx&prev_referrer=xxxxx&param1=xxxxx&param2=xxxxx&prev_url=xxxxx

I built this link using a custom JS script that retrieves values for these parameters from the URL or cookies.

Both my website and Typeform are connected to the same GA, and cross-domain tracking is enabled in the GA settings.

In some cases, I get duplicate UTM tags and for fbclid (an example is below).

What could be causing this behavior? How can I avoid duplicates?

 

3 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15018 replies
  • September 19, 2024

Hi @YanaM Where are your respondents coming from when they’re being redirected to the Typeform? 


  • Author
  • Explorer
  • 1 reply
  • September 19, 2024

Hi @Liz they’re coming from fb and google ads


Liz
Community Team
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  • Tech Community Advocate
  • 15018 replies
  • September 25, 2024

Hi @YanaM Huh, that is odd. I sadly don’t have too much of an explanation for this since I’m not able to see exactly how the data is inputted into the form. However, it might be helpful to reaching out to the ad providers to see if any of the UTMs need to be edited or changed!