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video does not appear


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Hello!

I can't put video in the forms, the following message appears:

 

 

could someone help please?

Thanks a lot!

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Best answer by picsoung 20 July 2022, 20:07

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6 replies

Userlevel 1
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Olá!

Estou com o mesmo problema, não consigo adicionais vídeos, e meu navegador é o Chrome! Alguem pode ajudar?

 

obrigada!

 

 -- Google Translation -- 

 

Hi!

I'm having the same problem, I can't add videos, and my browser is Chrome! Can anyone help?

 

Thank you!

Userlevel 7
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Hi @Sol Mendes Thanks for stopping by the community! The language of the community is English, so I hope you don’t mind my reply in English. 

Are you receiving an error message? Would you also mind trying in a different browser to see if the same issue arises? Thanks!

I’m having the same problem. In Chrome and Safari.

 

Userlevel 7
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Hey @Sol Mendes @gmalho 

We had an issue with Pexels, the stock video library provider we use.
This issue has now been resolved.

Let us know if you still see the error

Thank you, it is working now 👍

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@picsoung 

Ok, thanks!!!

 

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