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Answer

video does not appear

  • July 14, 2022
  • 6 replies
  • 76 views

Sol Mendes
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Hello!

I can't put video in the forms, the following message appears:

 

 

could someone help please?

Thanks a lot!

Best answer by picsoung

Hey @Sol Mendes @gmalho 

We had an issue with Pexels, the stock video library provider we use.
This issue has now been resolved.

Let us know if you still see the error

6 replies

Sol Mendes
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  • Author
  • Explorer
  • July 14, 2022

Olá!

Estou com o mesmo problema, não consigo adicionais vídeos, e meu navegador é o Chrome! Alguem pode ajudar?

 

obrigada!

 

 -- Google Translation -- 

 

Hi!

I'm having the same problem, I can't add videos, and my browser is Chrome! Can anyone help?

 

Thank you!


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • July 14, 2022

Hi @Sol Mendes Thanks for stopping by the community! The language of the community is English, so I hope you don’t mind my reply in English. 

Are you receiving an error message? Would you also mind trying in a different browser to see if the same issue arises? Thanks!


gmalho
  • Navigating the Land
  • July 18, 2022

I’m having the same problem. In Chrome and Safari.

 


picsoung
Typeform
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  • Developer Advocate @ Typeform
  • Answer
  • July 20, 2022

Hey @Sol Mendes @gmalho 

We had an issue with Pexels, the stock video library provider we use.
This issue has now been resolved.

Let us know if you still see the error


gmalho
  • Navigating the Land
  • July 20, 2022

Thank you, it is working now 👍


Sol Mendes
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  • Author
  • Explorer
  • July 20, 2022

@picsoung 

Ok, thanks!!!