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Chat UI discontinuation update

Chat UI discontinuation update

Happy almost June, Typeformers! You may remember our announcement earlier this month in the post here about deprecating the Chat UI:

 

First, thank you all for your feedback and sharing your use cases. We realized it was a bit too soon to deprecate chat, so thanks to your feedback, we’ve decided to move the switch-off date to August 31st, 2023

 

We know it isn’t easy to say goodbye to a feature, but we hope the extra time gives you the chance to adjust to the change. And don’t stop sharing your use cases! We’d love to see how you’ve been using chat and offer any alternative suggestions for embeds, such as using our popover option. 

 

We chose to deprecate the Chat UI due to low usage, but we’ve been working on new innovative ways to collect, such as Formless. While this isn’t a replacement for the Chat UI, it might be a useful option for you in the future if you’re looking for an even more conversational form…less.

 

If you’d like to be the first to know when our beta version is available, sign up here. We’re also running an early alpha testing group. Drop a comment in the thread below if you want to take part. 

 

You can look at a live example of Formless here.

 

Thanks again for sharing all your feedback, and as always, share any comments in the thread below. 


 

27 replies

We paid for this feature within TypeForm business plan (which already was pricey). Now we should pay for the same amount of features twice, both TypeForm and Formless… Not a humanistic approach.

Userlevel 7
Badge +5

Hi @Pawiel Keep an eye out on the community because we might be adding a new feature sometime this year that would solve the issue. 😁

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