Hey community,Ā Jeremy here from the VideoAsk support teamĀ
Are you thinking about using VideoAsk to collect feedback or testimonials from your customers, but youāre not sure where to start? Itās a question we see pop up a lot here on the VideoAsk support team, especially with new users, so Iāve put together a tutorial to show you how you can create a quick and easy videoask to help you get startedĀ
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First up, letās take a look at what weāll be creating:
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Now we know what the videoask will look like, letās dive in to the set up:
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Once youāve created your videoask, itās time to start sharing.Ā Hereās a quick walkthrough of the basics of sharing your videoask:
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Once you get more comfortable with creating videoasks you might want to start experimenting with how you create your videos, and at what point in the customer journey you are sharing your videoasks. Hopefully youāll start to see some great results and be able to gather authentic feedback that you can use to grow your businessĀ
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Hereās the videoask I created, feel free to click through andĀ check out the respondent experience (itās set to preview mode so answers wonāt be submitted)
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- This videoask features the open-ended and multiple choice answer types - you can learn more about the different answer types availableĀ here.
Ā - The videoask also includes a contact form which allows you to collect contact details from your respondents.
Ā - The contact form hasĀ the consent checkbox activated - this is helpful if you need to include information about how youāll be using the feedback you are collecting, or link to your terms and conditions. Learn more about adding aĀ consent checkbox here.
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Ā Let us know if you have any questions about using VideoAsk to collect feedback and testimonials, weād love to know if youāve tried it and what your feedback is!