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Access to the report after the subscription has expired

  • February 6, 2022
  • 1 reply
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Hi! I wonder if after the paid plan subscription expires, will i still have access to the report i generated for the link?

I have quite a few open-ended questions answered in this report, but I no longer need access to a paid plan. If I unsubscribe, will I lose access to the report in the link? Or maybe even if I unsubscribe, I will still be able to access this report?

If I unsubscribe, do polls created while subscribing disappear? What's the matter with them? Will I still have access to them?

Best answer by Liz

Hi @Joanna J Welcome to the community! I hope you had a great weekend. Our article here will explain in detail what happens when you downgrade or cancel your account, including your forms and responses. 

If you downgrade or cancel your subscription, you will no longer be able to generate reports of forms with paid features that are not included in your plan. If you still want to generate a report, you'll have to remove paid features from your typeform first.

Hopefully this helps!

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Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • February 7, 2022

Hi @Joanna J Welcome to the community! I hope you had a great weekend. Our article here will explain in detail what happens when you downgrade or cancel your account, including your forms and responses. 

If you downgrade or cancel your subscription, you will no longer be able to generate reports of forms with paid features that are not included in your plan. If you still want to generate a report, you'll have to remove paid features from your typeform first.

Hopefully this helps!


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