Answered

Adding Price to Email Notification

  • 1 September 2022
  • 4 replies
  • 42 views
A

Hi I have a typeform that generates a quote for the user. I have it set up to send the @price to the user in an email. However whenever I test it the email says 0 instead of the price. So it appears the price variable in the email is not working at all. 

icon

Best answer by john.desborough 7 September 2022, 00:30

View original

4 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @acunliffe Happy Friday! Are you using the Stripe integration? If not, the price variable won’t appear, as it only works when this integration is in use. 

Life is a series of awkward moments separated by snacks.
A

Yes I am using the stripe integration. 

Liz
Rank
Userlevel 7
Badge +5

Ok, glad to hear that! Are you assigning an amount to that variable? Our article here can walk you through this. If you already are, do you mind sending a screenshot of what you have setup? 

Life is a series of awkward moments separated by snacks.
john.desborough
Userlevel 7
Badge +6

@acunliffe - just a quick thought: if @price is not showing up as an option, create another variable called v_price and use a logic rule to ‘add @price to v_price’… then v_price would be able to be shown in the email.. 

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs