Hi ,
How to reach results of survey after ending my program?
I did the download process but the file holds only one line (link) leads to a page says it is private (?)
Answered
all my summary and insights are unreachable !!
Best answer by ANATGEEL
Not sure why, but now it is working !! maybe the support team did something (?)
anyways - now the link works and i saved it as pdf so all is well
thank you!!
+5Hey
Are the results showing in the Responses table, or is it only when you download them that you can’t see them?
Hi James,
I have downloaded using that tab, so I have a table with all responses but relating the summary and insights - nothing but that one line, so i can’t see them - any thoughts?
waiting for the help center to the rescue...
+5hmmm, that’s very odd. I’m really not sure why that would be the case. If you can’t find an answer in the Help Center I would suggest contacting our Support team using this form: https://www.typeform.com/help/contact/ and they can take a closer look at your account and figure out what could be the problem.
Not sure why, but now it is working !! maybe the support team did something (?)
anyways - now the link works and i saved it as pdf so all is well
thank you!!
+5Oh great, thanks for the update
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.