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change of recipients

  • February 24, 2022
  • 4 replies
  • 488 views
O

Hello, 

I tried to change the recipients of my survey but it does not work. 

Can you please help me ?

Best answer by Liz

Hi @Olivia Thanks! When you make the notifications updates, are you clicking the publish button afterwards? If not, then the changes won’t go live. 

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    4 replies

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15035 replies
    • February 24, 2022

    Hi @Olivia Thanks for stopping by! Do you mind sharing more detail? Where did you try to change the recipients of the survey? What specifically didn’t work? Any screenshots/videos would be helpful!

    Life is a series of awkward moments separated by snacks.
    O
    • Olivia
    • Author
    • Explorer
    • 2 replies
    • February 25, 2022

    Hello Liz,
    Thank you for your reply.

    I go to the survey then notifications ( and then I change the email address of the recipient). But the change does not actually apply. 
     

     

    Liz
    Community Team
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • 15035 replies
    • Answer
    • February 25, 2022

    Hi @Olivia Thanks! When you make the notifications updates, are you clicking the publish button afterwards? If not, then the changes won’t go live. 

    Life is a series of awkward moments separated by snacks.
    O
    • Olivia
    • Author
    • Explorer
    • 2 replies
    • March 1, 2022

    Thank you very much. I did not click the publish button afterwards. Thanks a lot :)

    Reply


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