Question

DId i lose the results that were beyond my plan?

  • 7 March 2024
  • 2 replies
  • 10 views
K

I had a free plan for 10 results.
received 12
upgraded my plan to basic (100 results)
but the 2 disappeared :-(
Are they lost?
thank you!

2 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @kaz2809 Thanks for stopping by the community! Results aren’t deleted unless you manually delete them. Do you mind sharing a screenshot of what you’re seeing in your Results panel? Thanks in advance!

Life is a series of awkward moments separated by snacks.
Grace
Rank
Userlevel 7
Badge +5

Hey @kaz2809 how’s it going? Do you still need some help with your missing results? Don’t forget to share a screenshot if you do 😊

If cauliflower can become pizza, you my friend can do anything

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