Disabled the new feature remove files public access after 7 days | Community
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Disabled the new feature remove files public access after 7 days


This new feature “uploaded files public access links will be available for 7 calendar days after which period the link will expire”, is causing lot of trouble to our agents, who are unable to work on old documents collected via Typeform. 

We urgently need you to turn off this feature for our account.

 

Best answer by Liz

Hi @rootypeform Yes, they would be. Our security team rolled back this update, so you shouldn’t experience this now until they fix the issue with the feature. 

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5 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • 15035 replies
  • December 21, 2023

Hi @rootypeform Happy little Friday! We don’t currently offer the option to disable this for security reasons, but I will share this feedback and your use case with the product team. 😀


  • Author
  • Explorer
  • 2 replies
  • December 21, 2023

Hello, are files pulled via Zapier connection included ?


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • December 27, 2023

Hi @rootypeform Yes, they would be. Our security team rolled back this update, so you shouldn’t experience this now until they fix the issue with the feature. 


  • Author
  • Explorer
  • 2 replies
  • January 4, 2024

Hello, thank you for replying.

So, just to clarify, you told me that this new feature has been temporarily rolled back, once it will be fixed and released again, any public link (including the ones generated by Zapier) will be unavailable after 7 days? If i’m correct, could you please tell me when this is going to happen? As it will cause distruptions in our operations and therefore, we must find a workaround with you.


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • 15035 replies
  • January 4, 2024

Hi @rootypeform I checked with the tech team, and they let me know it’s been rolled back indefinitely. It will be released at some point during the year, but we don’t have any information on when and what it will entail at this time. 

Keep an eye on the community for any updates!


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