In the results of my survey is a discrepancy between submissions (29) and responses (18)?
Is this a typeform mistake or is there a difference between submissions and responses that I am not understanding? Thank you for helping me out here.
Best answer by Liz
View original
+5
Hi
Hi Liz. Thank you.
It appeared like this the first time I opened it.
To be concrete: it was 28 submissions and 18 responses when I opened the results the first time.
Then I filled it out myself to check what was going on. My response brought submissions and responses up to 29 and 19. Then I deleted my own entry and landed at 29 submissions and 18 responses as you can see in the screenshot. But I have not deleted any other entries.
+5
Hi
If you think it might be a bug, I would then suggest contacting our support team here from the email address on your account directly to get further help with this.
Ah yes. Of course. I tested it and deleted the results before sending it to the client.
Makes sense. Thank you!
+5
That would explain it, 
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.